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How To Manage Performance by Robert Bacal
Category: Business | Series: McGraw-Hill Professional Education Series
"How to Manage Performance" contains 24 Lessons for improving performance dramatically. Increased productivity is the primary driver of growth in today's workplace. But productivity improvements don't occur in a vacuum - they require knowledge, action, and a commitment to performance on the part of fron ...Show more
PERFECT PHRASES OF MANAGING SMALL BUSINESSES by Robert Bacal
Category: Business Finance Management | Series: Perfect Phrases Series
The Right Phrase for Every Situation ...Every Time! As a small business owner, you may find yourself overwhelmed with endless chores, decisions, and day-to-day responsibilities. Communicating clearly with everyone from vendors to employees is critical to your success. Perfect Phrases for Managing Your S ...Show more
Perfect Phrases for Customer Service by Robert Bacal
Category: Business | Series: Perfect Phrases Series
This title presents the right phrase for every situation...Every time. You've heard it a million times: 'The customer is always right'. But let's face it, sometimes the customer is misinformed, confused, or downright difficult. Even so, customer service is the single most important key to success in tod ...Show more
Performance Management by Robert Bacal
Category: Business | Series: Briefcase Books Series
Manager's Guide to Performance Management is an all-in-one resource for conducting goals-focused performance meetings, establishing programs to build upon existing positive performance, and helping to stimulate workplace cooperation. Featuring eye-catching icons, checklists, and sidebars to guide you st ...Show more
The Complete Book of Perfect Phrases for High-Performing Sales Professionals by Robert Bacal
Category: Business | Series: Perfect Phrases Series
"McGraw-Hill's Complete Perfect Phrases" series packs three "Perfect Phrases" titles into one comprehensive edition - giving readers all the phrases, expertise, and guidance they need to meet and exceed their goals.
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