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Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen
Category: Personal Development
We've all been there: We know we must talk to a colleague, our boss or event a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a ...Show more
Difficult Conversations: How to Discuss what Matters Most by Douglas Stone; Bruce Patton; Sheila Heen; Roger Fisher (Foreword by)
Category: Self-Help
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard N ...Show more
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone, Sheila Heen
Category: Business, Economics and Law
The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about ...Show more
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