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The Big Book Of Conflict Resolution Games: Quick, Effective Activities To Improve Communication, Trust And CollaborationStock informationGeneral Fields
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DescriptionMake workplace conflict resolution a game that everybody wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. "The Big Book of Conflict-Resolution Games" offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling "Big Books" series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas - before they affect your organization's bottom line. Let "The Big Book of Conflict-Resolution Games" help you to: build trust; foster morale; improve processes; overcome diversity issues; and, more. Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict - and their resolution. Author descriptionAbout the Author Mary Scannell (Tempe, Arizona) is the founder of bizteamtools.com, and is co-author of the The Big Book of Team-Motivating Games. Table of contentsIntroduction: Why Every Employee Needs Conflict Resolution Training;How to Use this Book; Part 1. Communication; Part 2. Diversity; Part 3. Trust; Part 4. Perspective; Part 5. Emotional Intelligence; Part 6. Collaboration |