Bill is a leading voice worldwide in the areas of classroom management and teacher stress, and has authored some of the market's best-known texts in this area, including 'Classroom Behaviour' (Sage), 'Behaviour Recovery' (Sage), 'Cracking the Hard Class' (Sage) and our own title, 'You Know the Fair Rule'. He has worked in every area of education (primary, secondary and further education) conducting in-service programmes for teachers, lecturing widely at teacher training colleges and Universities, working with parent groups and students in schools. He now works as a consultant, specialising in these areas, as well as lecturing regularly and providing training in Australia, New Zealand and the UK.

Introduction Chapter 1 The dimensions of teacher stress Chapter 2 The physiology of stress: what it does to us Chapter 3 A lesson in London: stress in the classroom Chapter 4 Beliefs, emotions, stress and our daily reality Chapter 5 Anxiety and worry Chapter 6 Anger: beyond frustration Chapter 7 A behaviour management and discipline plan at the classroom level Part A - Key elements, practices and skills Part B - Balancing skills and practices Chapter 8 Difficult and challenging students: follow-up and support Chapter 9 Hard-to-manage classes: a collegial response Chapter 10 Mentoring support for professional development in behaviour leadership Chapter 11 Colleague support: auditing for stress and supporting each other Appendices